Organising, Representation and Bargaining

This is a two day course for experienced UNISON reps. Participants will be able to:

• Gather and identify the concerns of workers
• Analyse and prepare claims involving members
• Conduct negotiations with at employer level
• Devise and monitor a Branch case management system
• Understand aspects of UNISON’s computerised CASE management system

In addition a member of the regional casework team will visit the course to clarify procedures and protocols for handling cases in the North West.

2-3 November 2010 - Manchester

Click here to download an application form – ask your branch education coordinator to authorise your application and return the completed form to Arena Point.

Or

Click here to express an interest now, in one of the modules, on line.